How SailCrew Works: A Complete User Guide for Booking a Skipper

Frano Sestan

Nov 25, 2024

In this article, we will explain how our SailCrew platform works and how it can benefit you as a user. Our goal is to provide a clear understanding of what SailCrew is, how it functions, and how our application can enhance your experience when booking a skipper for your sailing holiday in Croatia.

What is SailCrew

SailCrew is designed to be a completely free platform where users can find experienced and highly qualified skippers for their sailing trips. Once you’ve booked a boat for your vacation in Croatia, you can easily use our application to find and select a skipper for your journey.

Our app, available for both iOS and Android devices, allows users to choose a skipper that best suits their needs. Using a variety of filters, you can browse through a selection of skippers and choose the one that meets your preferences. Whether you’re looking for specific experience, language skills, or other personal preferences, our platform gives you the tools to make the best choice for your sailing adventure.

How does SailCrew work

Once a user has downloaded the SailCrew app on their mobile device, they will create a user account by entering their email, password, and name. After that, they will go through a brief tutorial explaining how the app works and the various features it offers.

SailCrew app

On the main page of the app, users will be able to browse through profiles of available skippers who can be booked for their sailing experience. As mentioned earlier, the app includes several filters that users can apply to refine their search. Let’s explore how these filters work:

SailCrew app

Date of Service

This filter allows users to search for skippers who are available within a specific time period, whether it’s 3, 5, or 7 days.

Ratings and Reviews from Previous Guests

Using this filter, users can choose to view skippers with specific ratings and read reviews from past guests. This feature provides valuable insights into the skipper's performance and helps users make an informed decision based on others' experiences.

Daily Skipper Fee

The daily fee filter enables users to select skippers that fit within their budget. It’s important to note that more experienced and higher-rated skippers may have a higher fee.

Languages Spoken

Guests can filter skippers by language, making it easier to find one who speaks a language they are comfortable with, whether it’s English, German, Italian, or any other language.

Gender, Age, and Sailing Area

Each skipper's profile will indicate their gender, age, and preferred sailing areas. Skippers can list their most familiar sailing regions, whether it's the entire Croatian coast, the Northern Adriatic, Central Adriatic, or Southern Adriatic. Guests can then check if the skipper's area of expertise aligns with the area where they’ve booked their boat.

Once the user has applied the relevant filters, the app will display a list of available skippers who match their criteria. The user can then click on each skipper's profile to learn more about them. On the profile, users will find a description written by the skipper, along with photos, languages spoken, age, and additional skills that may be relevant for their trip. These skills can include things like snorkeling, drone operation, mixology, fishing, photography, cooking, diving, spearfishing, providing privacy, water toys, local expertise, sailing mastery, and gastronomy.

SailCrew skipper profile

Once you've reviewed the skipper’s profile, you can contact them directly through the app. This feature allows users to send messages, discuss details, and make any further arrangements. Once everything is agreed upon, the user can confirm the booking and make the payment via the app, all from the convenience of their phone.

And just like that, you've selected, booked, and paid for your skipper — all at your fingertips.

A Guide to Using the Dinghy: Safety, Access and Etiquette

The Dinghy: Your Essential Connection to Shore The dinghy—that small inflatable boat tied to the stern—plays a key supporting role during a Croatian sailing holiday. While the main yacht may be the focus, the dinghy is used daily for getting ashore, gathering supplies, and exploring nearby coves. Just like the yacht, it requires care, respect, and basic understanding to use effectively. Although it might seem like a simple boat with an outboard engine, using the dinghy correctly gives you more confidence and flexibility throughout your trip. Here’s what you need to know. Why the Dinghy Matters More Than You Think In many anchorages or bays without marinas, yachts stay offshore. Whether you're heading to a nearby shop, a beach, or a restaurant, the dinghy becomes your only means of transport to land. It’s also essential for practical tasks—like carrying water, taking out trash (never thrown into the sea), or transporting guests to shore. Managing the dinghy well ensures comfort and convenience for everyone on board. Dinghy Safety Basics Your skipper will usually demonstrate how to use the dinghy on your first trip. Key safety tips include: Always balance the weight onboard. Don’t all sit on one side or stand up suddenly. Start the engine only once everyone is seated and the dinghy has safely cleared the yacht. Wear a life jacket if you're unsure in the water, especially for children or in choppy conditions. Use a light or torch if going ashore after dark—avoid night trips unless necessary. Learning to use the tiller, control the throttle, or start the engine takes just a few minutes. Don’t hesitate to ask your skipper for help. Arriving at Shore by Dinghy When approaching a dock, pier, or beach, go slowly—especially during high season when areas can be crowded. Secure the dinghy properly using a cleat or bowline. If landing on a beach, pull it above the high water line to prevent drifting. Never block walkways or public access points. Remove the outboard key or kill switch if leaving the dinghy for a while, and take any valuables with you. Your skipper can suggest the best landing points if you’re unsure. Dinghy Etiquette: Sharing and Courtesy Since the dinghy is shared, use it considerately: Let others know when you plan to go ashore and when you'll return. Keep it clean—don’t leave sand, wet clothes, or rubbish inside. Ask the skipper about fuel or how to reattach the dinghy to the yacht if you’re unsure. Avoid loud music and splashing near other anchored boats—peace and quiet are valued in most bays. Fuel and Responsibility The dinghy’s fuel tank is small but lasts for days with normal use. If you plan to use it more frequently or for longer trips, tell the skipper—they can show you how to refuel or check levels. Often, once the skipper sees you're comfortable with the dinghy, you'll be allowed to use it independently. Still, always ask first, especially in unfamiliar conditions or locations. Conclusion: Let the Dinghy Be Part of the Journey The dinghy gives you access to quiet beaches, coastal villages, and hidden corners of the Adriatic you can’t reach from the yacht alone. With a bit of care and awareness, it becomes a seamless part of your sailing adventure. Used responsibly, the dinghy provides both freedom and fun—whether you're returning from dinner or heading ashore for a coffee. Respect it, and it will enhance every part of your journey.

What to Expect When Sailing with a Skipper as a Couple vs. with a Group

One of the most flexible travel options you can arrange is a sailing holiday in Croatia. Depending on who you sail with, it can be social and lively or romantic and personal. One element, however, remains constant—the skipper. And while the skipper’s role doesn’t change, your onboard experience certainly does. From privacy to planning and energy onboard, sailing as a couple versus as a group brings a different rhythm. Understanding these differences helps you set expectations, communicate better, and get the most out of your time at sea. Privacy and Space: From Intimate to Communal When sailing as a couple, space feels abundant. You often have your own cabin, plenty of room on deck, and quiet mornings and evenings. Finding a private moment to swim, read, or watch the sunset is easy. Skippers often adopt a more reserved approach, allowing couples to enjoy the trip in peace. In a group, the boat becomes more social. Shared meals, laughter, and communal lounging define the vibe. There's less privacy but more energy. In these cases, the skipper may occasionally join in on meals or drinks, depending on the group's tone. Decision-Making and Trip Planning Couples tend to make decisions quickly and easily. Whether it's choosing the next island or deciding to stay anchored another night, things move fast. This gives the skipper more flexibility to adjust plans based on weather or opportunity. Groups bring more opinions—and more logistics. One person wants nightlife, another prefers hidden coves. A good skipper balances these preferences, guiding the group smoothly without letting the trip turn into endless negotiations. Energy Onboard: Relaxed vs. Festive Couples usually create a calmer, slower pace. Days are filled with reading, swimming, and slow lunches. Skippers mirror this by choosing quieter bays and suggesting peaceful spots for exploration or dinner. With a group, the boat often becomes a floating hub of energy—music, card games, sunset cocktails, and shared playlists. The skipper plays a bigger role in coordinating activities and maintaining flow so everyone enjoys themselves. Food Preferences and Logistics Couples often prefer low-key meals—either cooking aboard or enjoying quiet dinners in seaside restaurants. Provisioning is simple and flexible. Groups require more planning: more food, more drinks, more opinions. The skipper may help organise provisioning or suggest hiring a hostess. Group dinners often benefit from the skipper’s local contacts to secure reservations and avoid tourist traps. Interacting with the Skipper Couples tend to have more personal conversations with the skipper. There’s time for deeper discussions, informal sailing lessons, or help planning the next day. The skipper usually gives space but remains available. With groups, interaction becomes more public. The skipper answers many questions at once, plans group activities, and sometimes mediates differing preferences. Their role shifts from guide to facilitator and occasional host. Evening Atmosphere at Anchor Couples often seek peaceful evenings—dinner under the stars, a quiet swim, maybe a glass of wine before bed. The skipper usually retreats early, letting them enjoy the moment. Groups keep the social energy going—games, music, laughter, or even a spontaneous dance party. The skipper adapts accordingly, either stepping back or joining in as welcomed. Final Thoughts: Two Different Vibes, One Great Experience Sailing with a skipper in Croatia is a customisable experience shaped by the people onboard. As a couple, expect privacy, ease, and a deeper connection to the sea. In a group, anticipate excitement, variety, and shared stories that last long after the trip ends. In both settings, the skipper ensures things run smoothly, safely, and enjoyably. Understanding how group dynamics shape the onboard experience lets you make the most of every moment—whether you’re chasing romance or unforgettable group memories on the Adriatic.

Tipping Your Skipper: How Much and When Should You Tip?

The islands, the sea breeze, and the freedom of the open water are easy to imagine when booking a skippered sailing holiday in Croatia. But just as important as the scenery is the person at the helm—your skipper. A good captain does far more than simply steer the yacht. They are the navigator, safety officer, local expert, problem-solver, and sometimes even storyteller. Naturally, many guests wonder how to properly tip their skipper at the end of the trip. Knowing how much to tip, when to do it, and why it matters will help you show your appreciation respectfully. Why It's Important to Tip Your Skipper Your skipper plays a central role in your holiday experience. Beyond navigating the boat, they plan safe routes, handle moorings, discover hidden coves, make restaurant bookings, and ensure your safety and comfort onboard. Many skippers see tipping as a personal gesture of gratitude for the effort they put into making the trip enjoyable and seamless. While tipping is not mandatory in the yachting world, it is customary—especially when the service exceeds expectations. As in many areas of the hospitality industry, tipping is the standard way to recognize excellent service and professionalism. How Much Should You Leave as a Tip? In Croatia, it is common to tip your skipper between 5% and 15% of the total charter cost, depending on how satisfied you were with the service. If the skipper went above and beyond to ensure a great experience, a higher tip is a meaningful way to express thanks. For a week-long charter, this often adds up to a few hundred euros, depending on the cost of the yacht and complexity of the itinerary. When sailing with a group, it’s standard practice to pool the tip among everyone and give it collectively. This ensures consistency and fairness in how the gesture is made. If your charter includes a hostess or additional crew members, the tip is typically shared among them. You can either offer a single tip for the crew to divide or provide individual envelopes—depending on your preference and how duties were distributed during the trip. When and How to Give Thanks The best time to tip your skipper is at the end of the charter, typically on the final day before disembarkation. Tipping is usually done in cash, which is the most convenient and preferred method for most crew members. It’s customary to hand the tip directly to the skipper. If you're also tipping a hostess or chef, it’s a thoughtful touch to thank each person individually. A verbal thank-you or a short written note can go a long way as well. Letting the crew know what made your trip special—whether it was their local knowledge, professionalism during challenging conditions, or ability to keep the atmosphere fun—adds a personal touch to your appreciation. Tipping for Cabin Charters Tipping etiquette is slightly different on a cabin charter, where the skipper is responsible for multiple guests or couples. In this case, each cabin is encouraged to tip individually, based on satisfaction with the service. Even though you're not chartering the whole yacht, the skipper is still working to ensure your experience is smooth and enjoyable. For a one-week cabin charter, a typical tip is between €100 and €150 per cabin, but this can be adjusted depending on your overall impression of the trip. Final Thoughts on Tipping at Sea Tipping your skipper is a simple yet meaningful way to show appreciation for their efforts in making your sailing holiday safe, enjoyable, and memorable. While it's not mandatory, especially in regions like Croatia where skippered charters are common, it is certainly appreciated and widely practiced. If your skipper introduced you to hidden bays, maintained the yacht to high standards, and made you feel comfortable and cared for, a thoughtful tip is a fitting way to say thank you. Whether you're a first-time guest or a seasoned sailor, understanding tipping etiquette ensures your sailing adventure ends on a respectful and positive note.

What Happens If You Damage the Boat? Understanding Charter Insurance and Deposits

Sailing in Croatia is a fantastic way to explore hidden coves, hop between islands with friends, or enjoy a peaceful sunset from the deck. However, as with any activity involving valuable equipment, sailing comes with responsibilities. If you charter a yacht, it's essential to understand what happens in case of damage and how insurance and security deposits work to protect both you and the charter company. Being informed before you depart helps you relax and prevents unpleasant surprises during or after your trip. Why Charter Insurance Matters Every charter yacht in Croatia is legally required to have third-party liability and hull insurance. These policies cover most major accidents involving the vessel. However, insurance coverage does not completely relieve the charter client of financial responsibility. Most charter contracts include a deductible, which the client is expected to pay before insurance covers the rest. This is where the security deposit comes into play. Understanding the Security Deposit A security deposit is required when booking a yacht charter. This deposit acts as a financial safety net in case of damage during your charter period. The amount varies depending on the type and size of the yacht but usually ranges from a few hundred to several thousand euros. The deposit is either pre-authorized on your credit card or paid directly to the charter company before departure. If no damage is reported at the end of your trip, the full deposit is refunded. However, if the boat is damaged due to negligence, improper handling, or an accident during your stay, the charter company may retain part or all of the deposit to cover repairs, up to the value of the insurance deductible. What Insurance Covers Standard yacht insurance typically covers major damage such as structural issues, hull damage, engine failure (when not caused by misuse), and accidents due to unforeseen events or bad weather. It may also cover liability for injuries or damage caused to third parties or other boats while sailing. However, many things are not included in standard charter insurance. These may include personal belongings, minor damage like broken kitchenware or stained cushions, and any damage caused by gross negligence or violation of the charter agreement. In such cases, you may be liable for costs that exceed the amount of the security deposit. Options: Damage Waiver or Insurance Upgrade Many charter companies offer optional damage waivers or upgraded insurance packages to help reduce your financial risk. A damage waiver is a non-refundable fee paid at the time of booking or check-in. In exchange, it either lowers or completely removes the need for a large security deposit. This option can be particularly useful for less experienced sailors or travelers who prefer not to have a large sum held during the trip. Like all insurance-related products, damage waivers come with exclusions and limits, so it’s important to read the terms carefully before accepting this option. The Role of the Skipper If you’re hiring a professional skipper, some responsibility for the yacht’s condition shifts to them. A licensed skipper is expected to operate the yacht safely, avoid risky situations, and follow proper navigation and mooring procedures. However, you are still responsible for any damage caused by your own actions—such as breaking interior items, mishandling equipment, or not following instructions. Having a skipper on board reduces the risk of accidents, especially if you or your group are not experienced sailors. Their expertise helps avoid common issues, especially during docking, anchoring, and navigating narrow or crowded areas. Damage Response If any damage occurs during your charter, it’s important to report it immediately to the skipper and charter company. Take clear photos, describe what happened, and follow the procedure outlined in your charter contract. Being honest and proactive helps resolve the situation fairly and efficiently. After the trip, the charter company will inspect the yacht. If repairs are needed, they may deduct the cost from your deposit. For more significant damage, an official insurance claim may be filed, which could take several weeks to process. Finally, Sail Smart and Stay Informed Even experienced sailors encounter accidents at sea. That’s why it’s crucial to understand your insurance coverage and security deposit terms before departure. Always read your charter agreement carefully, ask questions during check-in, and treat the yacht with care and respect. With the right preparation, sailing in Croatia can be one of the most rewarding experiences of your life. Stay alert, use common sense, and respect the yacht to protect both your vacation and your wallet.

Private vs. Cabin Charter: Which Skippered Experience Is Right for You?

One of the most fascinating ways to explore the Adriatic coast is on a sailing holiday in Croatia. However, choosing the right charter type is essential for a truly enjoyable experience. For those looking for a skippered sailing holiday, the two main options are private charter and cabin charter. Each offers a different way to enjoy life at sea, and the right choice depends on your travel style, budget, and expectations. Understanding the differences between the two will help you select the perfect fit for your next nautical adventure. The Private Charter Journey A private charter offers the highest level of privacy, flexibility, and personalization. When you book a private yacht, the entire vessel is reserved exclusively for your group, while a professional skipper handles all aspects of sailing. This arrangement gives you the freedom to create your own itinerary, set the pace of your journey, and enjoy a tailored experience from start to finish. With a private charter, you can decide where to go—whether it's visiting popular destinations like Hvar, Vis, and Korčula, or venturing off the beaten path to discover quiet coves and hidden bays. Whether your ideal day includes swimming in crystal-clear waters, sunbathing, or exploring charming old towns, the experience is fully shaped by your preferences. Private charters are ideal for families, groups of friends, or couples celebrating a special occasion. Your yacht becomes a floating home, offering comfort and privacy with the freedom to enjoy the sea on your terms. For added luxury, you can also include a hostess or chef to elevate the onboard experience. The Cabin Charter Experience A cabin charter is a great option for solo travelers, couples, or small groups who want to enjoy the sailing lifestyle without booking an entire yacht. In this setup, you reserve a private cabin aboard a shared yacht, which is skippered by a professional captain and typically follows a fixed itinerary. Cabin charters are usually more budget-friendly and provide a social atmosphere, as you'll be sharing the yacht with other like-minded travelers. It’s a fantastic way to meet new people from around the world while enjoying the beauty of the Croatian coast. Most cabin charters visit popular islands and ports and may include meals and activities as part of the package or as optional extras. This type of charter is perfect for those seeking a relaxed, structured trip without having to worry about planning. You simply arrive, settle into your cabin, and enjoy the journey. While it doesn’t offer the same level of privacy or control as a private charter, the simplicity and affordability make it a popular choice. Important Differences to Consider The main differences between private and cabin charters come down to privacy and personalization. A private charter allows you to control nearly every detail—from destinations to meals—while a cabin charter follows a set itinerary and offers a more communal experience. Cost is another key factor. While private charters are more expensive, they can be quite cost-effective when split among a group. Cabin charters are ideal for travelers seeking the sailing experience at a lower cost, often with the added bonus of meeting new people. Group dynamics also play a role. A private charter makes the most sense for those traveling with family or friends who want a unique and personalized trip. A cabin charter is better suited for solo travelers or couples looking to join a group and enjoy a hassle-free sailing holiday. Which Experience Best Suits You? Your choice between a private and cabin charter depends on your travel goals. If you value freedom, privacy, and the ability to design your own itinerary, a private charter offers the ultimate sailing experience. On the other hand, if you're looking for a cost-effective, ready-made adventure with built-in social opportunities, a cabin charter is a great way to explore Croatia by sea. Both options allow you to enjoy the Adriatic under the guidance of an experienced skipper. Whether you're planning a group celebration, a romantic escape, or a solo journey, Croatia offers a sailing experience to match your travel style. Understanding the benefits of each charter type will help you confidently choose the one that turns your dream sailing holiday into reality.